GENERAL TERMS AND CONDITIONS, TO PURCHASE, PAYMENT, RETURNS

INFORMATION PRIOR TO HIRING

These general conditions of contract together, where appropriate, with the particular conditions that may be established, expressly regulate the relations arising between RON Santarén with CIF: B73956187 and registered office at C / San Mateo Nº6, 30110 Churra, Murcia (hereinafter Manager ) and third (hereinafter Users) who purchase the products offered through the portal www.ronsantaren.com

These general conditions have been drawn up in accordance with the provisions of Law 34/2002 of Services of Information Society and Electronic Commerce, Law 7/1998 on general conditions of contract, and other legal provisions resulting from application.

By using the Portal and / or purchase of any products thereof, suppose the user acceptance without reservations of any kind, each and every one of the general conditions of contract, the general conditions of use of the portal and where appropriate, to the particular conditions that, where appropriate governing acquisition. By using this website or placing an order through it, you consent to be bound by these Terms and our Privacy Policy, so, if you do not agree with all conditions and privacy policy, you must refrain from making any request.

Manager reports that the procedures to effect the acquisition of its articles are those described in these general conditions of contract, as well as those specific to be put on display during navigation, so that the User acknowledges and accepts these procedures as necessary to access the products and services offered on the portal.

Any modification and / or correction of the data provided by users during navigation shall be carried out according to the instructions in the Web. The user can access, print, download and save the terms and conditions at all times. These Conditions will be permanently accessible on the website through the link general conditions of www.ronsantaren.com

PRODUCTS OFFERED. PURCHASE SYSTEM

The clauses are listed below, make up the «general conditions of contract», having to regulate acquisition, through www.ronsantaren.com , by users of the products offered by the Administrator in his tent on -line.

The user will need to consult, register and accept these conditions before making a purchase online, meaning that access to the store and purchase any of the products offered will signify your acceptance of these terms and conditions recruitment. Specifically, for the purchase of products offered through the www.ronsantaren.com portal, users proceed to register must be over eighteen (18) years and must complete the instructions on these general conditions of contract and will be required to perform the following instructions as well as any others that are included in the various screens of the web: (a) full completion of the electronic form at all times appear depending on the purpose, following the instructions therein; (B) Pressing the icon / button Order Confirmation; (C) Receiving Registry Compliance in the email account of the user.

On the other hand, the administrator reserves the right to stop facilitating the acquisition, at any time and without notice, any of the products offered on the Web.

The information in this site is current as of the date of the last update. The Administrator reserves the right to decide at any time, products that contain and users are offered through the web, so you can update, modify or delete the contents and elements that make up the Site, without prior notice, when appropriate. Accordingly, the Administrator may at any time add new products included in the website, meaning, unless something else that such new products shall be governed by the provisions of the general conditions in force at that time available.

If its rating on the website, the user name and password provided by the User Manager are identifiers and keys for access products and services on the web, and they are personal and not transferable. The Administrator reserves the right to cancel the user name and password, and therefore access to web users who do not observe the conditions of use of the site or our terms and conditions governing each. To make a purchase, you will get your order online through the «shopping cart» .

The information contained in the catalogs and price lists are only indicative. The Administrator may modify them without notice at any time, depending on market circumstances, although Manager warrants that the prices to be applied at all times are in effect on the website at the time of forming the order. In case of price changes, orders already in progress will not be affected.

Special offers, promotions or discounts will be valid until the specified date or stocks included in each promotion. Manager offered through this page, a selection of the products marketed under the brand RON Santarén .

Each of the items offered on this website is accompanied by the following information: Item name, cover, item description, price and other information.

Regarding the color of the item displayed, he warns that may be subject to variations depending on the screen of your computer, can not, for that reason ensure that the colors displayed are exactly like it. Notwithstanding the foregoing, the Administrator makes every effort to make the colors on-screen display of the closest way to reality.

PURCHASE PROCEDURE

To purchase the items that are desired must select and add the «shopping cart» by clicking on the corresponding icon.

«Shopping Cart» will contain the reference of the selected item, and the price thereof, indicating any applicable taxes. To order, you request personal information necessary to be incorporated into our database in order to process that request as well as facilitate new purchases in www.ronsataren.com Likewise, you may slictar to your personal data and information of all your orders. It is important to indicate as precisely such data, to avoid confusion or incidents in the shipment of items purchased. If so requested, you will also receive mail and / or e-mail newsletters or information concerning this website.

Once the order is formalized by completing the data relating to it, and before sending a summary identifying the item purchased, total price (transport and taxes included) and shipping information. The order must be confirmed by clicking the «Order Confirmation» button.

Once the transaction is confirmed, will be communicated through the website itself, your order number in order to enable him at all times monitoring.

Also, an email message with a description of the order and the personal data that has been reported will be forwarded. If you do not receive it, it is advisable to contact the administrator by e – mail to info@ronsantaren.com

METHOD AND DEADLINE SHIPPING COSTS

Manager sends orders to its customers through different transport companies of recognized national and international prestige. The delivery date in the user ‘s home depends on the chosen product availability and shipping area, with the delivery of 24 to 72 hours (weekdays) in the case of orders for delivery in the Peninsula , and 3 to 5 days working in the rest of Spain . For orders with delivery address abroad the period will be a time . Transport times are for guidance only .

Shipping costs will be free for the customer on all products for shipping to Spain within the peninsula.

If you live in Spain outside the peninsula, shipping costs will be € 6.95 + VAT per bottle and FREE from 6 bottles .
Shipping costs are free from purchases above 120 € + VAT.

For all other international shipments , transport costs will be given by the following table:

DESTINATION	Transportation Price (VAT not included). Weight up to 2 KG
GERMANY	12,50 €
FRANCE	€ 13.33
UK MAIN *	€ 13.17
ITALY	€ 14.17
AUSTRIA	€ 17,50
BELGIUM	€ 17,50
HOLLAND	€ 17,50
LUXEMBOURG	€ 17,50
SWITZERLAND	€ 20.83
DENMARK	€ 20.83
IRELAND	€ 25.00
NORTHERN IRELAND	€ 25.00
REP. CHECHA	€ 24.17
GREECE	€ 29.33
FINLAND	€ 29.33
SWEDEN	€ 29.33
POLAND	€ 29.33
ROMANIA	€ 29.33
OTHER EUROPEAN UNION	€ 29.33

The delivery is considered completed since the product becomes available to the customer by the carrier and the consignee signs the delivery receipt. For the recipient to verify the products receiving them and expose all the caveats and complaints may be justified.

BUYER’S RIGHTS AND RETURN POLICY

RETURNS

For the first change in mainland Spain (excluding the Canary Islands, the Balearic Islands, Ceuta and Melilla), the customer must return the item prior notice by email to info@ronsantaren.com (shipping and customs that can be generated are assumed RON Santarén). We send a carrier to make the change (provided there is availability of the item requested). For the following changes, shipping costs and customs the customer paid.

For the first change in Spain, outside the Peninsula (Canary Islands, Balearic Islands, Ceuta and Melilla), the customer must return the item prior notice by email to info@ronsantaren.com (RON Santarén assumes 50% of the costs of return, the customer must pay the other 50%. equally return each proposal will be studied and expenditures, or others agree, as the case and the reason for return). We send a carrier to make the change (provided there is availability of the item requested). For the following changes, shipping costs and customs the customer paid. For all other international returns, the customer must pay the full costs of return, according to the above – mentioned table below.

The User may return any item purchased through the portal and when www.ronsantaren.com always be for the following reasons:

-. The Article 102 of the Law 3/2014 of March 27 gives the customer the right to return the order requested within 14 days of receipt, prior notification to the Administrator within that period, with repayment the price I would have paid for it.

– You can always return the item purchased and where the products have not been opened or used and retain their seal or original packaging. Returns will not be accepted if the product is not sent in perfect condition with its original packaging and unused.

– must be returned in full order, with all original accessories and packaging products. The product must be in perfect condition and in its original packaging.

– Under the law returns of items that have been unsealed, except in cases of defective merchandise will not be accepted.

– If the product is defective, in these fourteen days, the customer can also opt for replacement.

– Reimbursement for defects caused in transportation or shipping error.

If the return occurs this period has elapsed, or the item has been used, is damaged or does not have its original wrapper RON Santaren can not accept your return and you will not be entitled to a refund. Returns only accepted if these garments retain their complete original labeling and this has not been detached.

If at the time of delivery is visible and clear, without having to manipulate the packaging shipment or own the product, a product has defects caused by damage in transit or be seen, in the same way a error in the goods received, the Customer must indicate on the delivery note and notify administrator via e – mail to info@ronsantaren.com , in the course of the receipt of the order 24 hours to urge the return of the affected product and replacing it with a new one or refund the price paid for it.

The defects produced in transport that are only noticeable after unpacking the product should be reported within 24 hours from receipt of order as indicated above, indicating the order number, the damage caused to the product and urging the return the product concerned and replacing it with a new one or refund the price paid for it. The Administrator will examine you and tell you if you are entitled to replacement. There shall be no refund for those products that are not in the same condition in which you received, or have been worn beyond simply opening the product. The refund or replacement item will be made as soon as possible and in any event within 30 days of the date on which we send you an email confirming that comes the return or replacement of nonconforming item.

In these cases, the Administrator will return the purchase money, within 30 days from receipt of the communication of the user requesting the return. This will take place in the same means of payment used to pay for the purchase, or by bank transfer to the account specified by the user.

ISSUES, RETURNS OR DEFECTS FACTORY

In case of manufacturing defect, you can always return the item purchased and when it has not been used and keep the original packaging. Returns will not be accepted if any of the above occurs.

In addition, it must be returned in full order, with all original accessories and packaging products. Received the product, the Administrator will examine you and tell you if you are entitled to replacement. There shall be no refund for those products that are not in the same condition in which you received, or have been worn beyond simply opening the product. The refund or replacement item will be made as soon as possible and in any event within 30 days of the date on which we send you an email confirming that comes the return or replacement of nonconforming item.

If at the time of delivery is visible and clear, without having to manipulate the packaging shipment or own the product, an error in the goods received, the Customer must indicate on the delivery note and inform the manager via email to the address info@ronsantaren.com in the course of the receipt of order to encourage the return of the affected product or products 24 hours and thereby replacing the product actually purchased.

Manufacturing defects that are only noticeable after unpacking the product should be reported within 24 hours from receipt of order as indicated above, indicating the order number, the damage caused to the product and urging the return of the product affected and replacing it with a new one or refund the price paid for it.

In case the returned product was sold, the customer may choose to exchange it for another of similar price and quality, or request a refund of the price paid for it.

COMMUNICATIONS

For any incident related to the return of items in our online store should be addressed to the Administrator by mail, sent a message to info@ronsantaren.com

Communications Manager User will be according to the data provided by him to register on the web. Applicable laws require that some of the information or communications we send will be in writing. Therefore, you expressly agree to the use of email as valid for the remission of all communications regarding use of the web, recognizing contractual effect procedure, any communication to this effect to send Manager, meet the requirements legal to be in writing. Above, without prejudice to the rights that correspond to the user recognized by law.

PAYMENT METHODS

WHAT CAN I USE PAYMENT IN MY PURCHASE?

You can pay by credit / debit card.
You can pay by bank transfer.

WHY YOU REJECT MY CARD?

The data you enter in the payment gateway must match exactly with your card. So you must complete the data carefully.
Your card should not be expired and must have sufficient funds to meet payment.
For any problems concerning the acceptance of your card, ask your bank.

HOW DO I GET THE INVOICE?

As ensure that the payment was successful, we will begin processing your request. If you want to send you invoice, solicítanoslo also resending the email of your order along with your billing information to info@ronsantaren.com. You forward it via email as quickly as possible.

PAYMENT CONDITIONS

Products purchased through this portal, will be paid by the user on the web, by credit card, bank transfer or via the system of secure payment gateway PayPal. If the shipment is destined peninsular Spanish territory, payment is also supported cash on delivery. Users must pay the full amount of the products purchased, so that the order will be valid upon receipt of bank confirmation of the payment made.

For payments by credit card or debit card, the charge will be online, ie in real time, through the payment gateway of the financial institution, once it is found that the data reported are correct. Credit cards are subject to the checks and authorizations by the issuer of the same entity, so that, if the entity does not authorize payment, the Administrator is not responsible for the consequences of delay in delivery or the impossibility of it.

CONDITIONS FOR PAYMENT BY BANK TRANSFER

a bank transfer will be made for the full amount of the order (postage included), to the following account:

Beneficiary: RON Santarén
Account Number: ES66 0081 1496 4100 0125 1431
(Sabadell)

It is very important that in the field SENDER or PAYER indicated order number – name.

There is within 7 working days to order the transfer after the order is placed. No order shall be deemed effective until we confirm the corresponding income and therefore delivery times start counting from this date.

Payments by bank transfer may have an offset of 1 to 3 days.

OVERWHELMING FORCE

Failure to comply with the obligations of either party for reasons of force majeure, does not imply any to any party responsibility. Compliance with the obligation will be delayed until the cessation of force majeure, so that, either party may request termination of the contract without any compensation, if the cause is prologase.

TAX APPLICABLE

Prices of products displayed on the website include value added tax (VAT) which is appropriate to apply and any other tax which may be applicable and shall at all times in force, except typographical error. The offers will be properly displayed on the screen.

Purchases will be delivered within the territory of any of the member states of the European Union are subject to VAT. Purchases must be delivered in territories not members of the European Union States, the Canary Islands, Ceuta and Melilla are exempted from VAT.

OBLIGATIONS OF USERS

The User agrees to accept all terms and conditions contained in these general conditions of contract and keep confidentially and with the utmost care their personal access codes to the portal.

Similarly, it agrees at all times to provide truthful information about the data requested in user registration form or placing an order, and keep them updated at all times.

The User agrees to allow the delivery of the order requested by providing a delivery address where it can be delivered the order. The Administrator shall have no liability for delays or inability to deliver the order requested by the user, arising from breach by it of this obligation to provide such delivery.

Applicable law and jurisdiction: Purchases made through the portal www.ronsantaren.com are subject to Spanish law.

In the event of any conflict or discrepancy in the interpretation or application of these contract terms, the courts which, if any, know the matter will be those applicable legal rules on jurisdiction in which serves, in the case of consumers, the place of performance of the obligation or the domicile of the buyer.

In the event that the purchaser is domiciled outside Spain, both parties submit, expressly waiving any other jurisdiction, the courts of Madrid (Spain).

TRACK YOUR ORDER

If you want to know where is your order, write to info@ronsantaren.com , or via our form of contact , indicating the reference of your order and you want to know where you are, the same. We will answer personally by email.